Support

Need help with the Chequemate.pro app? Email us at team@chequematepro.com and we will reply within one business day.

Scanning invoices

Tap the scan button at the bottom right of any tab. Photograph the whole invoice on a flat surface in good light, or choose Upload a document to pick a PDF or photo. Reading an invoice takes about 30–60 seconds. If some lines are blurry or cut off, the app asks you to retake just that page.

Your account

• Forgot your password? On the sign-in screen tap Forgot password; we email you a code to set a new one.
• Change your password or sign out: tap the person icon at the top right of Home, then Settings.
• Delete your account: Settings → Danger zone → Delete account. This removes your account, your restaurants and their invoices, scans, documents and posts, and cancels any subscription. It cannot be undone. You can also ask us to delete it without the app.

Plans and billing

Plans are billed monthly per restaurant through Stripe. To change or cancel your plan, open Settings → Plan → Manage billing. A cancelled plan stays active until the end of the month you have paid for. For billing questions, email team@chequematepro.com.

Safety and reporting

To report a post or a network, tap ••• on it and choose Report. To stop seeing a restaurant's posts, choose Block; you can unblock it in Settings → Blocked restaurants. Our team reviews reports within 24 hours. You can also report content by email.

Privacy

How we handle your information is described in our Privacy Policy. Our Terms of Use apply to the website and the app.

Company

Chequemate.pro is operated by Ajroteck, LLC, United States.